Contact and support

Help us understand the problem

• The game name and app version.
• Your device model and Android version.
• The level, mode or screen where the problem occurred.
• The steps you took, what you expected and what happened instead.
• A screenshot or short recording when useful, with private information removed.

For a Vietnamese vocabulary report, include the exact word and diacritics. For a 3D puzzle, include the board orientation and attempted movement direction. Please do not send passwords, payment details or unrelated personal documents.

Testing and privacy questions

Arrow Escape 3D has a tester-information link on its game page. Word Battle Vietnamese has no configured public enrollment link; email us to ask about access. For a privacy question, identify whether it concerns this website or a particular game and version.